Returns Policy

The product information and photographs contained within Our web-site are provided for illustrative purposes only and We cannot warrant that they are accurate.

As the Goods which You order are manufactured according to the measurements You provide in Your order it is very important that Your measurements are accurate.

We cannot accept the return of the Goods by reason of the measurements provided being incorrect.

You are advised to read the Measuring Guide page of Our web-site or contact Us by e-mail on if You would like guidance on how to take the required measurements accurately.

Whilst every attempt will be made to ensure that the Goods sold and delivered match in every respect any sample or description shown or given or sent to you, any minor or immaterial variation or change in colour or pattern between the sample or description and the Goods delivered shall not entitle you to reject the Goods nor to claim any compensation for such variation or change.

Standard non made to measure products i.e brackets, roller mechanism  etc can be returned unused in original condition and suitable for re-sale within 14 days of delivery date.

Cord, chain etc that is below 10m in length is also excluded from return.all goods returned that are unwanted or ordered in error can be sent back too us , all postage/carriage too be paid by yourselves, and we will need too see proof of posting if we do not receive goods back. 

All goods will be checked before any refund will given.refund will be for the cost of the goods only and not any of the postage.

if you have a problem please talk to us,we will try our best to help.